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Home Codes Consumer Code How to Lodge a Complaint

How to Lodge a Complaint

  • The complaint must be in writing.
  • The name and contact details of the person complaining must be supplied.
  • The reasons for complaining must be clearly stated.
  • The advertisement complained about must be enclosed.If it is a television, radio or any broadcast advertisement, a brief description must be given.
  • All consumer complaints will be dealt with free of charge.
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